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Online Shopping
& Home Deliveries

How SMS Saves
Woolworths Big $$$

Online Shopping Home Deliveries

How SMS Saves Woolworths Big $$$

The Problem

The Solution

The Problem

Customers sometimes forget to be at home to receive Woolworths home delivery.

Drivers are not allowed to leave groceries at a home unreceived.

Drivers return to depot & fresh produce goes to waste.

Re-order has to be re-picked

The Solution

Intelli Messaging worked with Woolworths Supermarkets to integrate their SMS technology into the backend of the Woolworths online shopping system.

Intelli SMS Notifications Keep Customers Informed

SMS NOTIFICATION ACTION STEPS

Delivery Reminder SMS

We’re Running Late SMS

Sometimes Things Don’t Go To Plan

Morning Deliveries

Evening Deliveries

Reminder SMS
9PM Previous Day

Reminder SMS
9AM Previous Day

Traffic

I'm Running Late

Bad Weather

Ok

Means Customers Don’t Forget

Means We Don’t Miss Delivery

SMS NOTIFICATION ACTION STEPS

Delivery Reminder SMS

Morning Deliveries

Reminder SMS 9PM Previous Day

Evening Deliveries

Reminder SMS 9AM Previous Day

Means Customers Don’t Forget

We’re Running Late SMS

Traffic

Bad Weather

I’m running Late

Ok

Means We Don’t Miss Delivery

Call us today for more informations

Level 5,171 Collins St, Melbourne VIC 3000
P: 1300 015 013 M: 0468 884 606

Call us today for more informations

Level 5,171 Collins St, Melbourne VIC 3000
P: 1300 015 013 M: 0468 884 606